Return Policy
Returns and Exchanges
For a return or exchange to be approved, the product must have arrived in an unusable condition, meaning damaged or otherwise incomplete, or be in the same condition as when you received it – undamaged, unopened, and in its original packaging. Due to hygienic reasons, as our products are food items, we cannot accept or approve returns or exchanges of opened packaging.
If you wish to return or exchange your product because it arrived damaged or in insufficient condition, you need to include photos and documentation showing the damage. In both cases, the order number, receipt, and order confirmation are also required.
Initiate your return or exchange
To start the return or exchange process, please contact us at info@lockedinsupplements.se
Include your name and order number in your message and describe the situation in full. If the product arrived damaged or in an unsatisfactory condition, also attach photos or other documentation showing the damage/condition.
Damage and Issues
Please inspect the products in your order as soon as you receive the package and document any issues or damage.
Refunds
If your return is approved, the refund process will begin, and you will receive the cost of your order back.